■If your email address is registered
■If you have set up "secret questions" during past logins
■If your email address is not registered and you have not set a "secret question"
If your email address is registered
*If you do not have an email address registered, you will not be able to use the service.
- Click "Forgot Password?" button displayed on the login page.
- Enter your company ID and user ID, select "Send email" and click "Send".
- A "Password Reset" email will be sent to your registered email address.
Please reset your password from the URL provided.
*If you do not receive the "Password Reset" email, please verify your email address, company ID and user ID, and then resubmit the ”Forget your password？" form.
If you have set up "secret questions" during past logins,
*If you have not registered a secret question, you will not be able to use the following function.
- Click "Forgot Password?" button displayed on the login page.
- Enter your company ID and user ID, select "Secret Question" and click "Send".
- The secret question answer screen will be displayed. After entering your answer, click "Send".
“Change Password” will be displayed on the screen, so enter new password and click "Save and Login".
If your email address is not registered and you have not set a "secret question"
Please contact your company’s representative or contact our system support staff from the link below.
> Inquiry Form